Global Network Operations Security Center Watch Officer IRES - SAFB - Jacobs (Gypsum)

  • Gypsum, CO


: $32,330.00 - $48,780.00 /year *

Employment Type

: Full-Time


: Defense/Security Clearance

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The Global Network Operations Security Center (GNOSC) Watch Officer supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract .

The candidate will:
  • Be responsible for all facets of a continuous 24/7 Global Network Operations Center.

  • Execute network, system, and cloud systems monitoring/surveillance, environmental monitoring, incident management and MDA Cybersecurity.

  • Support and service maintenance activities to include Change Management coordination during the assigned shift day/time.

  • Be responsible for all aspects of IT incident management and escalation, ensuring that incidents are effectively escalated, managed and resolved with full communication of status, plans, and actions provided to executive management and the Government customer.
  • The successful candidate will be able to:

  • Coordinate with the Incident Manager, GNOSC Senior Watch Officer and other leadership to meet service levels defined for the IT Services organization.

  • Execute the job roles/responsibilities which includes working 12hr shifts that alternate quarterly.

  • Provide guidance and lead troubleshooting in dynamic, time constrained scenarios to matrix staff, including network, systems, and application engineers, in a geographically distributed enterprise.

  • Provide professional communication both upwards and downwards ensuring clear and effective site and system status requirements are distributed.
  • This position requires shift-work and is located at Schriever AFB, CO.

    This position will be posted for two weeks ending on 6 August 2019. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.



    Basic Requirements:

    Must have one of the followingcombinations of education and experience: HS Diploma (or GED) and 12 years ofgeneral experience; or an Associate s degree and 10 years of generalexperience; or a Bachelor s degree and 8 years of general experience; or aMaster s degree and 6 years of general experience.

  • Must have 6 years directlyrelated experience in IT Operations.

  • Active DoD Secret SecurityClearance.

  • DoD 8570.01 IAT Level IICertification such as CompTIA Security+ CE Certification or higher.
  • Desired:

  • Possess excellent communicationskills, verbal and written, at both technical and senior/Executive managementlevels, as well as experience in metrics-based IT Operations and Maintenance(O&M) teams.

  • Experience with Remedy and SNMPmonitoring tools (e.g., Micro focus/HPOV). Must have education or experiencewith ITIL framework and ITIL-based processes, to include continual serviceimprovement, change management, and problem investigation.

  • Previous work experience as aWindows/Linux System Administrator supporting a large Enterprise with knowledgeof Microsoft Active Directory, Windows 2008/2012, Linux/UNIX Operating Systems,EMC Storage, Symantec Netbackup and SCCM Patch Management solutions. Previouswork experience as a network engineer, including hands-on experience designing,implementing and managing network components including switches, routers,firewalls, and cryptographic devices.

  • Previous cyber-defense orinformation assurance experience, including experience with DISA mandatedsecurity tools to include Assured Compliance Assessment Solution (ACAS), HostBased Security System (HBSS), analyze results and create reports.

  • Previous Network Operationsexperience in a network operations center or other 24x7x365 IT Operations environment.

  • Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a drug-free workplace.

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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